{"id":26525,"date":"2026-05-28T16:58:03","date_gmt":"2026-05-28T07:58:03","guid":{"rendered":"https:\/\/www.sidebizz.net\/blog\/?p=26525"},"modified":"2026-05-28T16:58:04","modified_gmt":"2026-05-28T07:58:04","slug":"sfa-crm-differences-features-purposes-usage","status":"publish","type":"post","link":"https:\/\/www.sidebizz.net\/blog\/sales\/sfa-crm-differences-features-purposes-usage\/","title":{"rendered":"SFA\u3068CRM\u306e\u9055\u3044\u306f\uff1f\u6a5f\u80fd\u30fb\u76ee\u7684\u6bd4\u8f03\u3001\u52b9\u679c\u7684\u306a\u4f7f\u3044\u5206\u3051\u65b9\u3092\u5fb9\u5e95\u89e3\u8aac"},"content":{"rendered":"\n

\u55b6\u696d\u8077\u306e\u4eba\u3067\u3082\u3001SFA\u3068CRM\u306e\u9055\u3044\u304c\u308f\u304b\u3089\u306a\u3044\u3068\u3044\u3046\u65b9\u306f\u591a\u3044\u3067\u3059\u3088\u306d\u3002<\/p>\n\n\n\n

\u305d\u3053\u3067\u4eca\u56de\u306f\u3001SFA\uff08\u55b6\u696d\u652f\u63f4\u30b7\u30b9\u30c6\u30e0\uff09\u3068CRM\uff08\u9867\u5ba2\u95a2\u4fc2\u7ba1\u7406\uff09\u306e\u6a5f\u80fd\u30fb\u76ee\u7684\u306e\u9055\u3044\u3092\u5fb9\u5e95\u6bd4\u8f03\u3057\u3066\u307f\u305f\u3044\u3068\u601d\u3044\u307e\u3059\u3002<\/p>\n\n\n\n

\u81ea\u793e\u306e\u8ab2\u984c\u306b\u5408\u308f\u305b\u305f\u9078\u3073\u65b9\u3084\u52b9\u679c\u7684\u306a\u4f7f\u3044\u5206\u3051\u3001\u4e21\u30c4\u30fc\u30eb\u306e\u9023\u643a\u65b9\u6cd5\u307e\u3067\u89e3\u8aac\u3057\u3066\u3044\u304d\u307e\u3059\u306e\u3067\u3001\u6700\u9069\u306a\u30c4\u30fc\u30eb\u5c0e\u5165\u306e\u53c2\u8003\u306b\u3057\u3066\u304f\u3060\u3055\u3044\u3002<\/p>\n\n\n\n

SFA\u3068CRM\u306e\u57fa\u672c\u7684\u306a\u5b9a\u7fa9<\/h2>\n\n\n\n

SFA\u3068CRM\u306f\u3069\u3061\u3089\u3082\u30d3\u30b8\u30cd\u30b9\u306e\u6210\u9577\u3092\u652f\u63f4\u3059\u308b\u30c4\u30fc\u30eb\u306a\u306e\u3067\u3059\u304c\u3001\u305d\u306e\u5f79\u5272\u3068\u7126\u70b9\u306b\u306f\u660e\u78ba\u306a\u9055\u3044\u304c\u3042\u308a\u307e\u3059\u3002<\/p>\n\n\n\n

\u307e\u305a\u306f\u305d\u308c\u305e\u308c\u306e\u57fa\u672c\u7684\u306a\u5b9a\u7fa9\u3092\u7406\u89e3\u3057\u3066\u3044\u304d\u307e\u3057\u3087\u3046\uff01<\/p>\n\n\n\n

SFA\uff08Sales Force Automation\uff09\u3068\u306f\uff1f - \u55b6\u696d\u6d3b\u52d5\u306e\u52b9\u7387\u5316<\/h3>\n\n\n\n

SFA\u306f\u300cSales Force Automation\u300d\u306e\u7565\u3067\u3001\u55b6\u696d\u6d3b\u52d5\u306e\u81ea\u52d5\u5316\u30fb\u52b9\u7387\u5316\u3092\u76ee\u7684\u3068\u3057\u305f\u30b7\u30b9\u30c6\u30e0\u3067\u3059\u3002<\/p>\n\n\n\n

\u55b6\u696d\u62c5\u5f53\u8005\u306e\u65e5\u3005\u306e\u696d\u52d9\u3092\u652f\u63f4\u3057\u3001\u6848\u4ef6\u7ba1\u7406\u3001\u5546\u8ac7\u9032\u6357\u7ba1\u7406\u3001\u9867\u5ba2\u60c5\u5831\u7ba1\u7406\u3001\u884c\u52d5\u7ba1\u7406\u3001\u4e88\u5b9f\u7ba1\u7406\u306a\u3069\u3092\u4e00\u5143\u5316\u3057\u307e\u3059\u3002<\/p>\n\n\n\n

\u3053\u308c\u306b\u3088\u308a\u3001\u55b6\u696d\u30d7\u30ed\u30bb\u30b9\u306e\u53ef\u8996\u5316\u3068\u6a19\u6e96\u5316\u3092\u9032\u3081\u3001\u55b6\u696d\u6210\u679c\u306e\u6700\u5927\u5316\u3092\u76ee\u6307\u3059\u306e\u3067\u3059\u3002<\/p>\n\n\n\n

CRM\uff08Customer Relationship Management\uff09\u3068\u306f\uff1f - \u9867\u5ba2\u3068\u306e\u95a2\u4fc2\u6027\u69cb\u7bc9<\/h3>\n\n\n\n

CRM\u306f\u300cCustomer Relationship Management\u300d\u306e\u7565\u3067\u3001\u9867\u5ba2\u3068\u306e\u826f\u597d\u306a\u95a2\u4fc2\u6027\u3092\u69cb\u7bc9\u30fb\u7dad\u6301\u3059\u308b\u3053\u3068\u3092\u76ee\u7684\u3068\u3057\u305f\u30b7\u30b9\u30c6\u30e0\u306b\u306a\u308a\u307e\u3059\u3002<\/p>\n\n\n\n

\u9867\u5ba2\u60c5\u5831\u3092\u4e00\u5143\u7684\u306b\u7ba1\u7406\u3057\u3001\u9867\u5ba2\u306e\u5c5e\u6027\u3001\u8cfc\u5165\u5c65\u6b74\u3001\u554f\u3044\u5408\u308f\u305b\u5c65\u6b74\u3001Web\u30b5\u30a4\u30c8\u306e\u884c\u52d5\u5c65\u6b74\u306a\u3069\u3001\u3042\u3089\u3086\u308b\u63a5\u70b9\u3067\u306e\u60c5\u5831\u3092\u84c4\u7a4d\u30fb\u5206\u6790\u3067\u304d\u308b\u3053\u3068\u304c\u7279\u5fb4\u3067\u3059\u3002<\/p>\n\n\n\n

\u3053\u308c\u306b\u3088\u308a\u3001\u9867\u5ba2\u7406\u89e3\u3092\u6df1\u3081\u3001\u9867\u5ba2\u6e80\u8db3\u5ea6\u3068LTV\uff08\u9867\u5ba2\u751f\u6daf\u4fa1\u5024\uff09\u306e\u5411\u4e0a\u3092\u76ee\u6307\u305b\u308b\u306e\u3067\u3059\u3002<\/p>\n\n\n\n

\u3010\u4e00\u89a7\u6bd4\u8f03\u8868\u3011SFA\u3068CRM\u306e5\u3064\u306e\u4e3b\u306a\u9055\u3044<\/h2>\n\n\n\n

SFA\u3068CRM\u306e\u5177\u4f53\u7684\u306a\u9055\u3044\u3092\u30015\u3064\u306e\u9805\u76ee\u3067\u6bd4\u8f03\u3057\u305f\u8868\u3068\u3001\u305d\u308c\u305e\u308c\u306e\u8a73\u7d30\u306a\u89e3\u8aac\u3092\u3054\u7d39\u4ecb\u3057\u307e\u3059\u3002<\/p>\n\n\n\n

\u9805\u76ee<\/th>SFA<\/th>CRM<\/th><\/tr><\/thead>
\u76ee\u7684<\/td>\u55b6\u696d\u6210\u679c\u306e\u6700\u5927\u5316\u3001\u55b6\u696d\u52b9\u7387\u5316<\/td>\u9867\u5ba2\u6e80\u8db3\u5ea6\u306e\u5411\u4e0a\u3001LTV\uff08\u9867\u5ba2\u751f\u6daf\u4fa1\u5024\uff09\u5411\u4e0a<\/td><\/tr>
\u4e3b\u306a\u6a5f\u80fd<\/td>\u6848\u4ef6\u30fb\u5546\u8ac7\u7ba1\u7406\u3001\u55b6\u696d\u6d3b\u52d5\u306e\u81ea\u52d5\u5316\u3001\u4e88\u5b9f\u7ba1\u7406\u3001\u65e5\u5831\u4f5c\u6210<\/td>\u9867\u5ba2\u60c5\u5831\u306e\u4e00\u5143\u7ba1\u7406\u3001\u9867\u5ba2\u5206\u6790\u3001\u30de\u30fc\u30b1\u30c6\u30a3\u30f3\u30b0\u30aa\u30fc\u30c8\u30e1\u30fc\u30b7\u30e7\u30f3\u3001\u30b5\u30dd\u30fc\u30c8\u7ba1\u7406<\/td><\/tr>
\u5bfe\u8c61\u90e8\u9580<\/td>\u55b6\u696d\u90e8\u9580\u304c\u4e2d\u5fc3<\/td>\u30de\u30fc\u30b1\u30c6\u30a3\u30f3\u30b0\u3001\u55b6\u696d\u3001\u30ab\u30b9\u30bf\u30de\u30fc\u30b5\u30dd\u30fc\u30c8\u306a\u3069\u5168\u90e8\u9580<\/td><\/tr>
\u7ba1\u7406\u3059\u308b\u60c5\u5831<\/td>\u5546\u8ac7\u30d7\u30ed\u30bb\u30b9\u3001\u55b6\u696d\u6d3b\u52d5\u30c7\u30fc\u30bf\u3001\u9867\u5ba2\u306e\u8cfc\u8cb7\u610f\u6b32<\/td>\u9867\u5ba2\u3068\u306e\u5168\u63a5\u70b9\uff08\u8cfc\u5165\u5c65\u6b74\u3001\u554f\u3044\u5408\u308f\u305b\u3001Web\u884c\u52d5\u306a\u3069\uff09<\/td><\/tr>
\u5c0e\u5165\u52b9\u679c<\/td>\u58f2\u4e0a\u5411\u4e0a\u3001\u55b6\u696d\u30d7\u30ed\u30bb\u30b9\u306e\u6a19\u6e96\u5316\u3001\u55b6\u696d\u62c5\u5f53\u8005\u306e\u8ca0\u62c5\u8efd\u6e1b<\/td>\u9867\u5ba2\u30ed\u30a4\u30e4\u30eb\u30c6\u30a3\u5f37\u5316\u3001\u89e3\u7d04\u7387\u4f4e\u4e0b\u3001\u9867\u5ba2\u5358\u4fa1\u5411\u4e0a<\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n

1. \u76ee\u7684\u306e\u9055\u3044\uff1a\u300c\u55b6\u696d\u6210\u679c\u306e\u6700\u5927\u5316\u300d vs \u300c\u9867\u5ba2\u6e80\u8db3\u5ea6\u306e\u5411\u4e0a\u300d<\/h3>\n\n\n\n

SFA\u306e\u6700\u5927\u306e\u76ee\u7684\u306f\u3001\u55b6\u696d\u6d3b\u52d5\u3092\u52b9\u7387\u5316\u3057\u3001\u58f2\u4e0a\u3084\u5951\u7d04\u6570\u3092\u5897\u3084\u3059\u3053\u3068\u306b\u3088\u308b\u300c\u55b6\u696d\u6210\u679c\u306e\u6700\u5927\u5316\u300d\u3067\u3059\u3002<\/p>\n\n\n\n

\u4e00\u65b9\u306eCRM\u306f\u3001\u9867\u5ba2\u3068\u306e\u9577\u671f\u7684\u306a\u95a2\u4fc2\u6027\u3092\u7bc9\u304d\u3001\u9867\u5ba2\u306e\u6e80\u8db3\u5ea6\u3092\u9ad8\u3081\u308b\u3053\u3068\u3067\u300c\u9867\u5ba2\u6e80\u8db3\u5ea6\u306e\u5411\u4e0a\u300d\u3068LTV\u306e\u6700\u5927\u5316\u3092\u76ee\u6307\u3057\u307e\u3059\u3002<\/p>\n\n\n\n

\u3053\u306e\u76ee\u7684\u306e\u9055\u3044\u304c\u3001\u305d\u308c\u305e\u308c\u306e\u6a5f\u80fd\u3084\u5bfe\u8c61\u7bc4\u56f2\u306b\u5927\u304d\u304f\u5f71\u97ff\u3059\u308b\u306e\u3067\u899a\u3048\u3066\u304a\u304d\u307e\u3057\u3087\u3046\u3002<\/p>\n\n\n\n

2. \u6a5f\u80fd\u306e\u9055\u3044\uff1a\u300c\u6848\u4ef6\u30fb\u5546\u8ac7\u7ba1\u7406\u300d vs \u300c\u9867\u5ba2\u60c5\u5831\u306e\u4e00\u5143\u7ba1\u7406\u300d<\/h3>\n\n\n\n

SFA\u306f\u3001\u55b6\u696d\u62c5\u5f53\u8005\u304c\u6848\u4ef6\u3092\u52b9\u7387\u7684\u306b\u9032\u3081\u308b\u305f\u3081\u306e\u6a5f\u80fd\u304c\u8c4a\u5bcc\u3067\u3059\u3002<\/p>\n\n\n\n

\u5177\u4f53\u7684\u306b\u306f\u3001\u5546\u8ac7\u306e\u9032\u6357\u72b6\u6cc1\u3001\u9867\u5ba2\u3068\u306e\u3084\u308a\u53d6\u308a\u3001\u30bf\u30b9\u30af\u7ba1\u7406\u3001\u898b\u7a4d\u3082\u308a\u4f5c\u6210\u306a\u3069\u304c\u6319\u3052\u3089\u308c\u307e\u3059\u3002<\/p>\n\n\n\n

\u5bfe\u3057\u3066CRM\u306f\u3001\u9867\u5ba2\u306b\u95a2\u3059\u308b\u3042\u3089\u3086\u308b\u60c5\u5831\u3092\u4e00\u5143\u7684\u306b\u7ba1\u7406\u3057\u3001\u305d\u306e\u60c5\u5831\u3092\u57fa\u306b\u9867\u5ba2\u3078\u306e\u30d1\u30fc\u30bd\u30ca\u30e9\u30a4\u30ba\u3055\u308c\u305f\u30a2\u30d7\u30ed\u30fc\u30c1\u3092\u53ef\u80fd\u306b\u3059\u308b\u6a5f\u80fd\uff08\u9867\u5ba2\u5206\u6790\u3001\u30ad\u30e3\u30f3\u30da\u30fc\u30f3\u7ba1\u7406\u3001\u30b5\u30dd\u30fc\u30c8\u7ba1\u7406\u306a\u3069\uff09\u304c\u4e2d\u5fc3\u3068\u306a\u308a\u307e\u3059\u3002<\/p>\n\n\n\n

3. \u5bfe\u8c61\u90e8\u9580\u306e\u9055\u3044\uff1a\u300c\u55b6\u696d\u90e8\u9580\u300d vs \u300c\u30de\u30fc\u30b1\u30c6\u30a3\u30f3\u30b0\u30fbCS\u306a\u3069\u5168\u90e8\u9580\u300d<\/h3>\n\n\n\n

SFA\u306f\u4e3b\u306b\u55b6\u696d\u90e8\u9580\u304c\u5229\u7528\u3057\u3001\u55b6\u696d\u62c5\u5f53\u8005\u3084\u55b6\u696d\u30de\u30cd\u30fc\u30b8\u30e3\u30fc\u306e\u696d\u52d9\u3092\u652f\u63f4\u3057\u307e\u3059\u3002<\/p>\n\n\n\n

\u3053\u308c\u306b\u5bfe\u3057\u3066CRM\u306f\u3001\u9867\u5ba2\u3068\u63a5\u70b9\u3092\u6301\u3064\u3059\u3079\u3066\u306e\u90e8\u9580\uff08\u30de\u30fc\u30b1\u30c6\u30a3\u30f3\u30b0\u3001\u55b6\u696d\u3001\u30ab\u30b9\u30bf\u30de\u30fc\u30b5\u30dd\u30fc\u30c8\u3001\u88fd\u54c1\u958b\u767a\u306a\u3069\uff09\u304c\u9023\u643a\u3057\u3066\u9867\u5ba2\u60c5\u5831\u3092\u6d3b\u7528\u3059\u308b\u3053\u3068\u3092\u60f3\u5b9a\u3057\u3066\u3044\u307e\u3059\u3002<\/p>\n\n\n\n

\u3064\u307e\u308a\u3001\u5168\u793e\u7684\u306b\u9867\u5ba2\u4e2d\u5fc3\u306e\u30d3\u30b8\u30cd\u30b9\u3092\u63a8\u9032\u3059\u308b\u305f\u3081\u306e\u57fa\u76e4\u3068\u306a\u308b\u306e\u3067\u3059\u3002<\/p>\n\n\n\n

4. \u7ba1\u7406\u3059\u308b\u60c5\u5831\u306e\u9055\u3044\uff1a\u300c\u5546\u8ac7\u30d7\u30ed\u30bb\u30b9\u300d vs \u300c\u9867\u5ba2\u3068\u306e\u5168\u63a5\u70b9\u300d<\/h3>\n\n\n\n

SFA\u304c\u7ba1\u7406\u3059\u308b\u306e\u306f\u3001\u30ea\u30fc\u30c9\u7372\u5f97\u304b\u3089\u53d7\u6ce8\u306b\u81f3\u308b\u307e\u3067\u306e\u5546\u8ac7\u30d7\u30ed\u30bb\u30b9\u306b\u95a2\u3059\u308b\u60c5\u5831\u304c\u4e3b\u3067\u3059\u3002<\/p>\n\n\n\n

\u5177\u4f53\u7684\u306b\u306f\u3001\u898b\u8fbc\u307f\u5ba2\u306e\u30b9\u30c6\u30fc\u30bf\u30b9\u3001\u5546\u8ac7\u5c65\u6b74\u3001\u55b6\u696d\u6d3b\u52d5\u306e\u8a18\u9332\u306a\u3069\u3001\u55b6\u696d\u6d3b\u52d5\u306b\u76f4\u7d50\u3059\u308b\u30c7\u30fc\u30bf\u3068\u306a\u308a\u307e\u3059\u3002<\/p>\n\n\n\n

\u4e00\u65b9\u306eCRM\u306f\u3001\u9867\u5ba2\u304c\u4f01\u696d\u3068\u63a5\u89e6\u3059\u308b\u3042\u3089\u3086\u308b\u63a5\u70b9\u3067\u306e\u60c5\u5831\uff08\u8cfc\u5165\u5c65\u6b74\u3001Web\u30b5\u30a4\u30c8\u95b2\u89a7\u5c65\u6b74\u3001\u554f\u3044\u5408\u308f\u305b\u5185\u5bb9\u3001\u30b5\u30dd\u30fc\u30c8\u5c65\u6b74\u3001SNS\u3067\u306e\u8a00\u53ca\u306a\u3069\uff09\u3092\u7db2\u7f85\u7684\u306b\u7ba1\u7406\u3057\u307e\u3059\u3002<\/p>\n\n\n\n

5. \u5c0e\u5165\u52b9\u679c\u306e\u9055\u3044\uff1a\u300c\u58f2\u4e0a\u5411\u4e0a\u300d vs \u300cLTV\uff08\u9867\u5ba2\u751f\u6daf\u4fa1\u5024\uff09\u306e\u5411\u4e0a\u300d<\/h3>\n\n\n\n

SFA\u306e\u5c0e\u5165\u306b\u3088\u308a\u3001\u55b6\u696d\u30d7\u30ed\u30bb\u30b9\u306e\u52b9\u7387\u5316\u3084\u53ef\u8996\u5316\u304c\u9032\u307f\u3001\u7d50\u679c\u3068\u3057\u3066\u300c\u58f2\u4e0a\u5411\u4e0a\u300d\u3084\u55b6\u696d\u62c5\u5f53\u8005\u306e\u751f\u7523\u6027\u5411\u4e0a\u304c\u671f\u5f85\u3067\u304d\u307e\u3059\u3002<\/p>\n\n\n\n

CRM\u306f\u3001\u9867\u5ba2\u6e80\u8db3\u5ea6\u3092\u9ad8\u3081\u3001\u9867\u5ba2\u3068\u306e\u9577\u671f\u7684\u306a\u95a2\u4fc2\u3092\u7bc9\u304f\u3053\u3068\u3067\u3001\u4e00\u9867\u5ba2\u304c\u4f01\u696d\u306b\u3082\u305f\u3089\u3059\u7dcf\u5229\u76ca\u3067\u3042\u308b\u300cLTV\uff08\u9867\u5ba2\u751f\u6daf\u4fa1\u5024\uff09\u306e\u5411\u4e0a\u300d\u306b\u8ca2\u732e\u3067\u304d\u308b\u306e\u3067\u3059\u304c\u3001\u9867\u5ba2\u306e\u5b9a\u7740\u7387\u5411\u4e0a\u3084\u30a2\u30c3\u30d7\u30bb\u30eb\u30fb\u30af\u30ed\u30b9\u30bb\u30eb\u306e\u6a5f\u4f1a\u5275\u51fa\u3082\u91cd\u8981\u306a\u52b9\u679c\u3060\u3068\u601d\u3044\u307e\u3059\u3002<\/p>\n\n\n\n

SFA\u3068CRM\u306e\u4f7f\u3044\u5206\u3051\u65b9\uff5c\u81ea\u793e\u306b\u5408\u3046\u306e\u306f\u3069\u3063\u3061\uff1f<\/h2>\n\n\n\n

\u7d50\u5c40\u3001SFA\u3068CRM\u306f\u3069\u3061\u3089\u3092\u9078\u3079\u3070\u3044\u3044\u306e\u304b\uff1f<\/p>\n\n\n\n

\u3053\u308c\u306f\u306a\u304b\u306a\u304b\u96e3\u3057\u3044\u8ab2\u984c\u3067\u3059\u304c\u3001SFA\u3068CRM\u306e\u3069\u3061\u3089\u3092\u512a\u5148\u3059\u3079\u304d\u304b\u306f\u3001\u4f01\u696d\u306e\u73fe\u5728\u306e\u8ab2\u984c\u3084\u76ee\u6a19\u306b\u3088\u3063\u3066\u7570\u306a\u308a\u307e\u3059\u3002<\/p>\n\n\n\n

SFA\u306e\u5c0e\u5165\u304c\u304a\u3059\u3059\u3081\u306a\u4f01\u696d<\/h3>\n\n\n\n

\u4f8b\u3048\u3070\u3001\u4ee5\u4e0b\u306e\u3088\u3046\u306a\u8ab2\u984c\u3092\u62b1\u3048\u3066\u3044\u308b\u4f01\u696d\u306b\u306fSFA\u306e\u5c0e\u5165\u304c\u304a\u3059\u3059\u3081\u3067\u3059\u3002<\/p>\n\n\n\n

\u55b6\u696d\u6d3b\u52d5\u306e\u5c5e\u4eba\u5316\u304c\u9032\u307f\u3001\u55b6\u696d\u62c5\u5f53\u8005\u3054\u3068\u306e\u6210\u679c\u306b\u3070\u3089\u3064\u304d\u304c\u3042\u308b\u5834\u5408\u3084\u3001\u6848\u4ef6\u306e\u9032\u6357\u72b6\u6cc1\u304c\u4e0d\u900f\u660e\u3067\u9069\u5207\u306a\u6307\u793a\u304c\u51fa\u305b\u306a\u3044\u5834\u5408\u306b\u3001SFA\u306f\u55b6\u696d\u30d7\u30ed\u30bb\u30b9\u306e\u6a19\u6e96\u5316\u3068\u52b9\u7387\u5316\u3092\u5f37\u529b\u306b\u63a8\u9032\u3057\u307e\u3059\u3002<\/p>\n\n\n\n

\u65b0\u898f\u9867\u5ba2\u958b\u62d3\u306b\u6ce8\u529b\u3057\u305f\u3044\u4f01\u696d\u306b\u3082\u6709\u52b9\u3067\u3059\u3002<\/p>\n\n\n\n

CRM\u306e\u5c0e\u5165\u304c\u304a\u3059\u3059\u3081\u306a\u4f01\u696d<\/h3>\n\n\n\n

\u65e2\u5b58\u9867\u5ba2\u3068\u306e\u95a2\u4fc2\u6027\u3092\u5f37\u5316\u3057\u3001\u30ea\u30d4\u30fc\u30c8\u7387\u3084\u9867\u5ba2\u5358\u4fa1\u3092\u5411\u4e0a\u3055\u305b\u305f\u3044\u4f01\u696d\u306b\u306fCRM\u304c\u9069\u3057\u3066\u3044\u307e\u3059\u3002<\/p>\n\n\n\n

\u9867\u5ba2\u304b\u3089\u306e\u554f\u3044\u5408\u308f\u305b\u5bfe\u5fdc\u304c\u9045\u3044\u3001\u9867\u5ba2\u306e\u96e2\u53cd\u7387\u304c\u9ad8\u3044\u3001\u9867\u5ba2\u3054\u3068\u306e\u30cb\u30fc\u30ba\u306b\u5408\u308f\u305b\u305f\u63d0\u6848\u304c\u3067\u304d\u3066\u3044\u306a\u3044\u3068\u3044\u3063\u305f\u8ab2\u984c\u304c\u3042\u308b\u5834\u5408\u3001CRM\u306f\u9867\u5ba2\u60c5\u5831\u3092\u6d3b\u7528\u3057\u305f\u30d1\u30fc\u30bd\u30ca\u30e9\u30a4\u30ba\u3055\u308c\u305f\u30a2\u30d7\u30ed\u30fc\u30c1\u3092\u53ef\u80fd\u306b\u3057\u3001\u9867\u5ba2\u30ed\u30a4\u30e4\u30eb\u30c6\u30a3\u3092\u9ad8\u3081\u3089\u308c\u308b\u304b\u3089\u3067\u3059\u3002<\/p>\n\n\n\n

SFA\u3068CRM\u306e\u4e21\u65b9\u304c\u5fc5\u8981\u306a\u4f01\u696d<\/h3>\n\n\n\n

\u65b0\u898f\u9867\u5ba2\u306e\u7372\u5f97\u304b\u3089\u65e2\u5b58\u9867\u5ba2\u306e\u80b2\u6210\u307e\u3067\u3001\u30d3\u30b8\u30cd\u30b9\u5168\u4f53\u3092\u6700\u9069\u5316\u3057\u305f\u3044\u4f01\u696d\u306f\u3001SFA\u3068CRM\u306e\u4e21\u65b9\u3001\u307e\u305f\u306f\u4e21\u65b9\u306e\u6a5f\u80fd\u3092\u517c\u306d\u5099\u3048\u305f\u7d71\u5408\u578b\u30c4\u30fc\u30eb\u306e\u5c0e\u5165\u3092\u691c\u8a0e\u3059\u3079\u304d\u3067\u3057\u3087\u3046\u3002<\/p>\n\n\n\n

\u55b6\u696d\u52b9\u7387\u306e\u5411\u4e0a\u3068\u9867\u5ba2\u6e80\u8db3\u5ea6\u306e\u5411\u4e0a\u3092\u540c\u6642\u306b\u76ee\u6307\u3059\u3053\u3068\u3067\u3001\u6301\u7d9a\u7684\u306a\u6210\u9577\u3092\u5b9f\u73fe\u3067\u304d\u307e\u3059\u3002<\/p>\n\n\n\n

\u7279\u306b\u3001\u4e8b\u696d\u898f\u6a21\u304c\u62e1\u5927\u3057\u3001\u90e8\u9580\u9593\u306e\u9023\u643a\u304c\u91cd\u8981\u306b\u306a\u308b\u6bb5\u968e\u306e\u4f01\u696d\u306b\u306f\u4e0d\u53ef\u6b20\u3060\u3068\u601d\u3044\u307e\u3059\u3002<\/p>\n\n\n\n

SFA\u3068CRM\u3092\u9023\u643a\u30fb\u7d71\u5408\u3059\u308b\u30e1\u30ea\u30c3\u30c8<\/h2>\n\n\n\n

SFA\u3068CRM\u306f\u305d\u308c\u305e\u308c\u7570\u306a\u308b\u76ee\u7684\u3092\u6301\u3064\u30c4\u30fc\u30eb\u3067\u3059\u304c\u3001\u9023\u643a\u30fb\u7d71\u5408\u3059\u308b\u3053\u3068\u3067\u3001\u5358\u4f53\u3067\u5c0e\u5165\u3059\u308b\u4ee5\u4e0a\u306e\u5927\u304d\u306a\u30e1\u30ea\u30c3\u30c8\u3092\u4eab\u53d7\u3067\u304d\u307e\u3059\u3002<\/p>\n\n\n\n

\u90e8\u9580\u9593\u306e\u30b9\u30e0\u30fc\u30ba\u306a\u60c5\u5831\u5171\u6709\u304c\u5b9f\u73fe\u3059\u308b<\/h3>\n\n\n\n

SFA\u3068CRM\u3092\u9023\u643a\u3055\u305b\u308b\u3068\u3001\u55b6\u696d\u90e8\u9580\u304c\u7372\u5f97\u3057\u305f\u30ea\u30fc\u30c9\u60c5\u5831\u3084\u5546\u8ac7\u5c65\u6b74\u304cCRM\u3092\u901a\u3058\u3066\u30de\u30fc\u30b1\u30c6\u30a3\u30f3\u30b0\u90e8\u9580\u3084\u30ab\u30b9\u30bf\u30de\u30fc\u30b5\u30dd\u30fc\u30c8\u90e8\u9580\u306b\u3082\u5171\u6709\u3055\u308c\u307e\u3059\u3002<\/p>\n\n\n\n

\u3053\u308c\u306b\u3088\u3063\u3066\u3001\u5404\u90e8\u9580\u304c\u9867\u5ba2\u306e\u72b6\u6cc1\u3092\u30ea\u30a2\u30eb\u30bf\u30a4\u30e0\u3067\u628a\u63e1\u3057\u3001\u9867\u5ba2\u306b\u5bfe\u3057\u3066\u4e00\u8cab\u6027\u306e\u3042\u308b\u5bfe\u5fdc\u304c\u53ef\u80fd\u306b\u306a\u308a\u307e\u3059\u3002<\/p>\n\n\n\n

\u60c5\u5831\u5171\u6709\u306e\u9045\u5ef6\u3084\u8a8d\u8b58\u306e\u30ba\u30ec\u3092\u9632\u304e\u3001\u7d44\u7e54\u5168\u4f53\u306e\u751f\u7523\u6027\u3092\u5411\u4e0a\u3055\u305b\u308b\u3053\u3068\u304c\u3067\u304d\u308b\u306e\u3067\u3059\u3002<\/p>\n\n\n\n

\u9867\u5ba2\u3078\u4e00\u8cab\u6027\u306e\u3042\u308b\u30a2\u30d7\u30ed\u30fc\u30c1\u304c\u53ef\u80fd\u306b\u306a\u308b<\/h3>\n\n\n\n

\u9867\u5ba2\u306f\u3001\u55b6\u696d\u62c5\u5f53\u8005\u3001\u30b5\u30dd\u30fc\u30c8\u62c5\u5f53\u8005\u3001\u30de\u30fc\u30b1\u30c6\u30a3\u30f3\u30b0\u62c5\u5f53\u8005\u306a\u3069\u3001\u4f01\u696d\u5185\u306e\u8907\u6570\u306e\u90e8\u9580\u3068\u63a5\u70b9\u3092\u6301\u3064\u3053\u3068\u304c\u3042\u308a\u307e\u3059\u3002<\/p>\n\n\n\n

\u306a\u306e\u3067\u3082\u3057\u3001SFA\u3068CRM\u304c\u9023\u643a\u3057\u3066\u3044\u308c\u3070\u3001\u3069\u306e\u90e8\u9580\u306e\u62c5\u5f53\u8005\u3082\u9867\u5ba2\u306e\u904e\u53bb\u306e\u3084\u308a\u53d6\u308a\u3084\u30cb\u30fc\u30ba\u3092\u628a\u63e1\u3057\u305f\u4e0a\u3067\u5bfe\u5fdc\u3067\u304d\u308b\u305f\u3081\u3001\u9867\u5ba2\u306f\u5e38\u306b\u30d1\u30fc\u30bd\u30ca\u30e9\u30a4\u30ba\u3055\u308c\u305f\u4e00\u8cab\u6027\u306e\u3042\u308b\u4f53\u9a13\u3092\u5f97\u3089\u308c\u307e\u3059\u3002<\/p>\n\n\n\n

\u3053\u308c\u306b\u3088\u3063\u3066\u3001\u9867\u5ba2\u6e80\u8db3\u5ea6\u304c\u5411\u4e0a\u3057\u3066\u3001\u4fe1\u983c\u95a2\u4fc2\u3082\u6df1\u307e\u308b\u306e\u3067\u3059\u3002<\/p>\n\n\n\n

\u30c7\u30fc\u30bf\u306b\u57fa\u3065\u3044\u305f\u7cbe\u5ea6\u306e\u9ad8\u3044\u6226\u7565\u7acb\u6848\u304c\u3067\u304d\u308b<\/h3>\n\n\n\n

SFA\u306e\u55b6\u696d\u30c7\u30fc\u30bf\uff08\u5546\u8ac7\u9032\u6357\u3001\u53d7\u6ce8\u7387\u306a\u3069\uff09\u3068CRM\u306e\u9867\u5ba2\u30c7\u30fc\u30bf\uff08\u8cfc\u5165\u5c65\u6b74\u3001\u554f\u3044\u5408\u308f\u305b\u5185\u5bb9\u3001Web\u884c\u52d5\u306a\u3069\uff09\u3092\u7d71\u5408\u3059\u308b\u3053\u3068\u3067\u3001\u3088\u308a\u591a\u89d2\u7684\u3067\u8a73\u7d30\u306a\u9867\u5ba2\u5206\u6790\u304c\u53ef\u80fd\u306b\u306a\u308a\u307e\u3059\u3002<\/p>\n\n\n\n

\u3053\u308c\u306b\u3088\u308a\u3001\u9867\u5ba2\u306e\u884c\u52d5\u30d1\u30bf\u30fc\u30f3\u3084\u30cb\u30fc\u30ba\u3092\u6df1\u304f\u7406\u89e3\u3057\u3001\u30de\u30fc\u30b1\u30c6\u30a3\u30f3\u30b0\u6226\u7565\u3001\u55b6\u696d\u6226\u7565\u3001\u88fd\u54c1\u958b\u767a\u6226\u7565\u306a\u3069\u3001\u3042\u3089\u3086\u308b\u30d3\u30b8\u30cd\u30b9\u6226\u7565\u306e\u7cbe\u5ea6\u3092\u5411\u4e0a\u3055\u305b\u308b\u3053\u3068\u304c\u3067\u304d\u307e\u3059\u3002<\/p>\n\n\n\n

SFA\/CRM\u30c4\u30fc\u30eb\u3092\u9078\u3076\u969b\u306e3\u3064\u306e\u30dd\u30a4\u30f3\u30c8<\/h2>\n\n\n\n

SFA\u3084CRM\u30c4\u30fc\u30eb\u3092\u5c0e\u5165\u3059\u308b\u969b\u306f\u3001\u4ee5\u4e0b\u306e3\u3064\u306e\u30dd\u30a4\u30f3\u30c8\u3092\u8003\u616e\u3057\u3066\u3001\u81ea\u793e\u306b\u6700\u9069\u306a\u30c4\u30fc\u30eb\u3092\u9078\u5b9a\u3057\u307e\u3057\u3087\u3046\u3002<\/p>\n\n\n\n

1. \u5c0e\u5165\u76ee\u7684\u3068\u8ab2\u984c\u3092\u660e\u78ba\u306b\u3059\u308b<\/h3>\n\n\n\n

\u30c4\u30fc\u30eb\u5c0e\u5165\u306e\u524d\u306b\u3001\u307e\u305a\u300c\u306a\u305c\u30c4\u30fc\u30eb\u304c\u5fc5\u8981\u306a\u306e\u304b\u300d\u300c\u3069\u306e\u3088\u3046\u306a\u8ab2\u984c\u3092\u89e3\u6c7a\u3057\u305f\u3044\u306e\u304b\u300d\u300c\u4f55\u3092\u9054\u6210\u3057\u305f\u3044\u306e\u304b\u300d\u3092\u5177\u4f53\u7684\u306b\u8a00\u8a9e\u5316\u3059\u308b\u3053\u3068\u304c\u91cd\u8981\u3067\u3059\u3002<\/p>\n\n\n\n

\u4f8b\u3048\u3070\u3001\u300c\u55b6\u696d\u306e\u5c5e\u4eba\u5316\u3092\u89e3\u6d88\u3057\u3001\u58f2\u4e0a\u309220%\u5411\u4e0a\u3055\u305b\u305f\u3044\u300d\u3084\u300c\u65e2\u5b58\u9867\u5ba2\u306e\u89e3\u7d04\u7387\u309210%\u524a\u6e1b\u3057\u305f\u3044\u300d\u306a\u3069\u3001\u660e\u78ba\u306a\u76ee\u6a19\u8a2d\u5b9a\u304c\u30c4\u30fc\u30eb\u9078\u5b9a\u306e\u8ef8\u3068\u306a\u308a\u307e\u3059\u3002<\/p>\n\n\n\n

2. \u73fe\u5834\u306e\u62c5\u5f53\u8005\u304c\u4f7f\u3044\u3084\u3059\u3044\u304b\u78ba\u8a8d\u3059\u308b<\/h3>\n\n\n\n

\u3069\u3093\u306a\u306b\u9ad8\u6a5f\u80fd\u306a\u30c4\u30fc\u30eb\u3067\u3082\u3001\u5b9f\u969b\u306b\u5229\u7528\u3059\u308b\u73fe\u5834\u306e\u62c5\u5f53\u8005\u304c\u4f7f\u3044\u3053\u306a\u305b\u306a\u3051\u308c\u3070\u610f\u5473\u304c\u3042\u308a\u307e\u305b\u3093\u3002<\/p>\n\n\n\n

\u76f4\u611f\u7684\u306a\u64cd\u4f5c\u6027\u3001\u5fc5\u8981\u306a\u6a5f\u80fd\u304c\u904e\u4e0d\u8db3\u306a\u304f\u63c3\u3063\u3066\u3044\u308b\u304b\u3001\u5165\u529b\u306e\u624b\u9593\u304c\u5c11\u306a\u3044\u304b\u306a\u3069\u3092\u3001\u7121\u6599\u30c8\u30e9\u30a4\u30a2\u30eb\u306a\u3069\u3092\u6d3b\u7528\u3057\u3066\u5b9f\u969b\u306b\u8a66\u3059\u3053\u3068\u304c\u91cd\u8981\u3067\u3059\u3002<\/p>\n\n\n\n

\u5c0e\u5165\u5f8c\u306e\u5b9a\u7740\u7387\u306b\u5927\u304d\u304f\u5f71\u97ff\u3059\u308b\u305f\u3081\u3001\u73fe\u5834\u306e\u58f0\u3092\u53d6\u308a\u5165\u308c\u307e\u3057\u3087\u3046\u3002<\/p>\n\n\n\n

3. \u30b5\u30dd\u30fc\u30c8\u4f53\u5236\u3068\u4ed6\u30b7\u30b9\u30c6\u30e0\u3068\u306e\u9023\u643a\u6027\u3092\u30c1\u30a7\u30c3\u30af\u3059\u308b<\/h3>\n\n\n\n

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